How to Fix Google Chrome Crashes

If your Google Chrome crashes due to unexpected reasons, do not ignore it. You’ll end up making your system unstable and lose browsing data, bookmarks and saved passwords. In this article, we’ll guide you through the step-by-step instructions to fix Chrome crashes and improve your overall browsing experience.

Update Your Drivers

Device Driver is a computer program that enables interaction between your operating system and hardware connected to your computer.

It is more likely that your Chrome crashes due to outdated device drivers.

Use the Free Driver Booster to automatically update your drivers, and then restart your PC.

Disable Conflicting Modules

A Module is an essential component of a computer program.

Modules contain a sequence of programming procedures critical during application run-time.

Google Chrome crashes when one of its modules is not functioning correctly.

Worry not, there is a way to identify malfunctioning modules.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Fire-up Google Chrome, and type chrome://conflicts in the Address Bar.

Address Bar

2. The browser will flag problematic modules allowing you to take action.

Modules

Disable All Extensions

Extensions also called as plugins, provide additional functionality to your browser. For example, grammar check, block ads.

Extensions installed from untrusted sources may contain malware and crash your browser. There is an added risk of stealing your bank/ credit card details and log-in credentials.

According to reports published by major Antivirus manufacturers, malicious extensions are on the rise.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Click the Menu icon on the upper right corner of your screen.

Menu Icon

2. Select More Tools, followed by Extensions.

More Tools > Extensions

3. In the new tab, you’ll be able to see all the extensions installed within your browser.

4. We suggest disabling all of them, just to check if that fixes your problem. (Move the Slider to left)

Extensions Page

5. If the problem does not persist, enable one plug-in at a time and test for some time. Uninstall the faulty ones.

Fix Corrupt User Profile

Chrome stores its user profile data into the Application Data folder. 

The user profile data may corrupt when the browser unexpectedly closes, especially due to a sudden power failure.

Thanks to Chrome developers, there is a way to restore default user profile and get rid of corruptions.

You must close your browser before performing the steps below:

Windows 10/ 8.1/ 8

1.Double-click This PC icon on your Desktop.

This PC

2. In the File Explorer window, click the View tab on the Ribbon interface.

3. Check the box Hidden items.

Show Hidden Items

4. Open the following directory:

  • C:\Users\User_Name\AppData\Local\Google\Chrome\User Data

5. Rename the Default sub-folder as Default_Backup

Default Folder

6. Re-open and test your browser.

Windows 7/ Vista

1.Click on Start.

2. Select Control Panel.

3. If in the Classic View, click Control Panel Home on the left.

4. Click Appearance and Personalization, followed by Folder Options.

5. In the Folder Options dialog box that opens, click on the View tab.

6. Select Show hidden files and folders.

7. Hit OK.

8. Press Windows Key + R.

9. Type AppData, and click OK.

10. In the Windows Explorer window that opens, open:

  • …\Local\Google\Chrome\User Data

11. Rename Default sub-folder as Default_Old

12. Open Chrome and test it for some time.

Windows XP

1.Click Start and then select My Computer.

2. Click on the Tools menu, select Folder Options.

3. In the Folder Options dialog box that opens, click the View tab.

4. Select Show hidden files and folders.

5. Click Apply, and then OK.

6. Open the following directory:

  • C:\Documents and Settings\User_Name\Application Data\Google\Chrome\User Data

7. Rename the Default sub-folder as Default_Old

Temporarily Disable Sandbox

Sandbox is a security mechanism that prevents the execution of malicious code during JavaScript and HTML rendering.

In a nutshell, it runs Chrome into a restricted environment to prevent damage to the operating system.

Some users reported disabling this feature fixed their problem although we don‘t know the exact reason.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

 1.Right-click Google Chrome icon on your Desktop.

2. Select Properties.

3. Click on the Shortcut tab.

4. In the Target text box, add:

  • “ –no-sandbox” (without quotes)
Disable Sandbox

5. Click OK.

Clear Browser Data, History & Cookies

Your Internet Data comprises different elements – cache, history, cookies, form-filled data, and saved passwords.

As part of the diagnostic procedure, we’ll wipe out all the data except the saved passwords.

Before we proceed, let us understand these terms in brief.

  • Your browser saves a copy of web pages, HTML elements and images to improve your browsing performance which is called as Cache. The process of storing this information in the Cache folder is called Caching.
  • Your browser records the history of web pages visited. This is popularly known as Browsing History.
  • Cookies are tiny files that serve non-personal information to websites.
  • Form-filled data may include any text you inserted into web pages, such as full name, residential address, and phone number.

Now, let us go through the procedure to delete all this information.

Warning: You may lose all saved passwords if you incorrectly perform below procedure. We strongly recommend backing up your log-in credentials.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Click on the Menu bar.

2. Select More Tools, followed by Clear Browsing Data.

3. In the new prompt that appears, set Time Range to All Time.

4. Check-up all other boxes except Passwords and other sign-in data.

I repeat, do NOT check-up Passwords and other sign-in data. Leave it unchecked.

Clear Browsing Data

5. Click Clear Data to confirm.

Disable Ad-Blocker

An Ad-Blocker is a tool that prevents annoying advertisements from appearing on web pages you visit.

While we know that it is quite a useful tool for many, there is a catch. Google Chrome crashes occur when the ad-blocker program you use conflicts with the browser components.

Temporarily disabling Ad-Blocker extension helps identify if such conflict ever arose.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Right-click the Ad-Blocker program‘s icon on your browser’s toolbar.

2. Select Remove from Chrome or Uninstall option.

Remove Ad-Blocking Tool

Disable Download Manager Integration

Many of us use Download Manager programs to catch downloads automatically and speed up their performance.

While download managers speed up downloading speed, they may sometimes contribute to Chrome crashes repeatedly.

Disabling download manager integration may help.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Open your Download Manager program.

2. Click Options.

3. In the new dialog that opens, click General.

Download Manager Integration

4. Un-check Google Chrome.

5. Click OK.

Note: The actual step may vary depending on the program you use.

Re-register IEProxy.dll

DLL stands for Dynamic Link Library, a Windows file type. These files are not executable but they serve as a shared code library across different applications.

IEProxy.dll is a file from Microsoft and part of Internet Explorer that contains important resources and reference libraries. Different browsers use this file and Chrome is not an exception.

Google Chrome repeatedly crashes when the Registry entries of this file are missing or corrupted. Un-register and re-register the file using an elevated Command Prompt.

Windows 10

1.Type CMD in the Search Box on your Taskbar.

Search Box

2. Right-click Command Prompt, select Run as administrator.

Command Prompt

3. Execute below commands one by one:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL

Windows 8.1/ 8

1.Press Windows Key + X, select Command Prompt (Admin).

2. Run the same commands given in the Windows 10 user’s section.

Windows 7/ Vista/ XP

1.Click Start, point to All Programs.

2. Click Accessories.

3. Right-click Command Prompt, choose Run as Administrator.

4. Run the commands mentioned in the Windows 10 user’s section.

Reset Security Zones

The Security Zones is an essential security feature that prevents downloading of code from untrusted websites defined in the Restricted Sites zone and allows user greater access to websites defined in the Trusted Sites zone.

It has four pre-defined security zones namely Internet, Local Intranet, Trusted Sites, and Restricted Sites

Although a part of Microsoft’s Internet Explorer, the Security Zone settings also apply to other browsers.

It is likely that your Google Chrome keeps crashing because these settings are incorrectly changed by a user or a software installed on your computer.

Restore them to system defaults as outlined below:

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Click the Menu icon on the upper right corner.

2. Select Settings.

Settings

3. Type Proxy in the Search box within the Settings page.

4. Click Open Proxy Settings.

Open Proxy Settings

5. In the Internet Properties dialog, click on Reset all zones to default level in the Security tab.

Reset Security Zones (IE)

6. Hit OK and restart your browser for the changes to take effects.

Disable Hardware Acceleration

If you‘re a gamer, it’s more likely that you’ve heard this term before.

Hardware Acceleration is a feature that speeds up graphics & resource-intensive tasks by offloading them to the Graphics Processing Unit (GPU).

Chrome frequently crashes when your system does not support this feature.

Windows 10/ 8.1/ 8/ 7/ Vista/ XP

1.Click on Menu, choose Settings.

2. Type Hardware Acceleration in the Search box within the Settings page.

3. Move the Use Hardware Acceleration when available slider to the left.

Hardware Acceleration

4. Close and restart your browser.

That’s it, folks. We hope your problem is now resolved. Should you have any queries, feel free to contact us.