How to Fix Google Chrome Crashes

Google Chrome occasionally crashes due to unexpected reasons. Do not ignore Chrome crashes; you’ll likely end up making your system unstable. In this article, we’ll guide you through the step by step instructions to diagnose Google Chrome crashes and improve your browsing experience.

Download Diagnostic

You’re just 3 steps away from fixing this problem…

1. Download and install the Diagnostic

2. Run full scan

3. Perform system clean-up & repair



Estimated download time: 10 Seconds


Disable Conflicting Modules

A Module is an essential component of a computer program, designed to store a sequence of programming steps and procedures, critical during application runtime. Google Chrome crashes when something goes wrong with its modules.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Type chrome://conflicts/ in Address Bar and press ENTER.


2. Problematic modules will now be highlighted. If no problem is detected, you’ll see No conflicts detected message (as in the above screenshot).

3. Disable/ uninstall problematic modules if any.

Disable Plugins & Extensions

A Plug-In facilitates additional functionality to your web browser. Typically, plug-ins are bundled with free and shareware software. Installation of new plug-ins from untrusted sources and inter-version conflicts may cause web browser crashes.

Windows 10/ 8.1/ 8/ 7/ Vista

1. In the Address Bar on top, type about:plugins and then press ENTER.

2. One by one disable all plug-ins. (Click Disable link)

3. Click Menu icon on upper right corner.


4. Select More Tools | Extensions.


5. Disable all extensions. (Uncheck Enabled checkbox)

Collect Crash Info

Crash Information is a big chunk of information generated for diagnostic purpose. This information may include a snapshot of what was in Chrome’s memory at the point of time of the crash. You can find a comprehensive solution based on this vital information.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Type chrome://crashes/ in Address Bar.


2. Press ENTER key of your keyboard.

Delete User Profile Data

Application Data is that data which contains application configurations, user preferences and is stored, retrieved and accessed time-to-time. As in the case of Google Chrome, it saves your browser settings into AppData directory.

When corrupted, misinformation overwrites existing files; it results in runtime errors. You might want to delete these files as outlined below:

Windows 10

1. In the Search Box on Taskbar, type File Explorer Options


2. Open File Explorer Options from Search Results.

3. It opens up a new dialog box.

4. Click View tab, and select Show hidden files, folders and drives under Hidden files and folders category.


5. Click Apply, and then OK.

6. Double click This PC Desktop icon.


7. Open following location:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

8. Delete all files, subfolders from the Default folder.

Windows 8.1/ 8

1. Double click Computer icon.

2. Click View tab on the Ribbon interface.


3. Click Options icon at the far right corner of the screen.

4. It opens up Folder Options dialog box.

5. Click View tab.

6. Select Show hidden files, folders, and drives, and then click OK.


7. Click File Explorer icon on Taskbar.

8. Open following folder:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

9. Delete all folder contents.

Windows 7

1. Click Start, select Control Panel.

2. Click Appearance and Personalization | Folder Options.

3. Click View tab in the new dialog that opens.

4. Under Hidden files and folders category, select Show hidden files, folders and drives option.

5. Click Apply, and then OK.

6. Double click My Computer icon on your Desktop.

7. Open following location:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

8. Delete all Default folder contents.

Windows Vista

1. Open My Computer.

2. Click Organize icon on the toolbar.

3. Select Folder and Search Options.

4. Click View tab and set Show hidden files and folders option.

5. Click OK to save the changes and exit.

6. Delete all contents from the following directory:

  • C:\Users\[User_Name]\AppData\Local\Google\Chrome\User Data\Default

Temporarily Disable Sandbox

Sandbox, a security feature in Chrome, which prevents your browser from downloading malware and infected object, at times, causes frequent crashes. Temporarily disable it and try loading your browser.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Right-click Google Chrome Desktop icon, select Properties.

2. You have Chrome Properties dialog on your screen.

3. Click the Shortcut tab.


4. Click Target textbox.

5. Type “ –no-sandbox” (without quotes) at the end of the existing value.

6. Click Apply, and then OK.

Note: To re-enable Sandbox at a later point in time, just remove the command we used in above Step # 5.

Clear History, Cookies & Cache

Your browser traces and records the list of web pages visited over a period, i.e. Web History. Cookies are tiny files that serve non-personal information to websites. Cached content is that information which is temporarily stored in a folder for quicker data retrieval.

Coming to the point, your Google Chrome might be experiencing crashes due to the corruption of history, cookies and cached content. Delete all these files and start an entirely new session.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Click the Menu icon in the upper right corner.


2. Select More Tools | Clear browsing data.

3. In the new dialog that appears, choose the beginning of time option.


4. Check-up all boxes, and then click Clear Browsing Data button.

Register IEProxyFile.dll

IEProxy.dll is a Dynamic Link Library file which is not directly executable, yet serves as a shared library. The problem is that IEProxy.dll file, which contains some part of application resources and has it’s own references in the system Registry, sometimes gets deregistered. When this problem takes place, Google Chrome fails to load required resources and crashes. The solution is simple: Simply deregister and reregister the file.

Windows 10

1. Type Command Prompt in Search Box and open it from the Search Results.


2. Type following commands in given sequence:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL

3. Quit Command Prompt. (Use EXIT command)


4. Restart your PC.

Windows 8.1/ 8

1. Press Windows Key + X; select Command Prompt (Admin).


2. Execute below commands:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL
  •  EXIT

3. Reboot your PC.

Windows 7/ Vista

1. Click Start, select All Programs | Accessories.

2. Right click Command Prompt; choose Run as administrator.

3. Here are the commands you might want to execute:

  • CD C:\Program Files\Internet Explorer
  • regsvr32 -u IEPROXY.DLL
  • regsvr32 IEPROXY.DLL
  • EXIT

4. After successful completion, reboot your PC.

Change Max Connection Configs

MaxConnectionsPerServer property in the Registry determines the number of concurrent connections allowed per server. Configure your Registry settings and change the default limit as shown below:

Windows 10/ 8.1/ 8/ 7/ Vista

1. Press Windows Key + R to open the Run dialog box. Type RegEdit, click OK.


2. Locate the following subkey:

  • HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings


3. Right-click Internet Settings subkey; select New | String Value.


4. Specify the following:

  • String Name: MaxConnectionsPerServer
  • String Value: 10

5. Click OK; exit the tool.

6. Restart your PC.

Reset Security Zones

Security Zones are used to assign certain websites to Trusted and Restricted websites zones. It helps protect your computer from potentially unsafe content that can unauthorizedly enter into your computer. Google Chrome crashing occurs when your security zone settings aren’t properly configured. Restore default configurations using Internet Properties dialog box.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Press Windows Key + R.

2. In the Run dialog box, type inetcpl.cpl and press ENTER.


3. A new dialog opens up on your screen.

4. Click Security tab, and then Internet icon.

5. Set Security Level to Medium-High.


6. Click Reset all zones to default level.

7. Finally, save your changes by clicking Apply, and then OK.

Disable Software Rendering

Software Rendering, which is an independent from the video card, produces images of highest quality. Some users reported Chrome conflicts with the Software Rendering feature.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Open Internet Properties dialog. (Refer Reset Security Zones section)

2. In the new dialog that opens, click Advanced tab.


3. Uncheck the box labeled Use software rendering instead of GPU rendering.

4. Click Apply | OK.

Uninstall Ad-Blocker

An Ad-Blocker is a content blocking program that hides online advertisements and interrupting promotional pop-ups. Since Ad-Blockers are integrated with your browser, issues with their functioning end up crashing your browser.

Windows 10

1. In the Search Box on Taskbar, type Change or remove a program.


2. It opens up a new window named Programs and Features.

3. Uninstall your ad-filter. (Right click > Uninstall)


Windows 8.1/ 8

1. Press Windows Key + C.

2. It opens up Charms Bar. Click Settings icon, and then Control Panel icon.


3. In the upper right corner Search box, type Uninstall a program.

4. Open Programs and Features from the Search Results.


5. Select the Ad-Filter program you use, and click Uninstall.

6. Follow the on-screen instructions.

Windows 7

1. Click Start.

2. Type Uninstall a program in the Search Box.

3. Press ENTER.

4. Select the Ad-Filtering program from the new window that opens.

5. Right-click it and choose the Uninstall option.

6. Follow the Uninstall wizard.

Windows Vista

1. Click Start, select Control Panel.

2. Click Programs | Programs and Features | Uninstall a program.

3. Right click your Ad-Filtering program; select Uninstall option.

4. Follow the removal wizard.

Disable DM Integration

Download Manager is a program designed to catch new downloads of stand-alone files automatically. A Download Manager can accelerate your download speed comparing to an average download speed through a web browser.

Failure to catch new download can generate runtime issues, and Google Chrome crashes. You might want to disable your Download Manager.

Windows 10/ 8.1/ 8/ 7/ Vista

1. Open your Download Manager program. (Example: Internet Download Manager)

2. Click Options menu, choose General.

3. It opens up a new dialog box. (In this example: Internet Download Manager Configuration)

4. Click General tab.


5. Uncheck Google Chrome under Capture downloads from the following browsers‘ box.

6. Click OK.

7. Exit out of the screen, close and re-open your browser.