Lenovo Touchpad Not Working? Read The Proven Way To Fix It

Lenovo Touchpad Not Working? Read The Proven Way To Fix It

Touchpad is a pointing device with a rectangular touch-sensitive surface. It has been an essential part of the laptops in our digital life.

The key advantages of touchpad include ease of use, reliability and the capability to interact through finger gestures.

There’s far more to it than just moving a cursor and clicking on distant objects on the screen.

A good-quality touchpad offers the ability to zoom in objects, scroll up or down, and even switch between different applications.

If your Lenovo touchpad isn’t working for no reason whatsoever, here’s the proven way to fix it:

Learn How To Fix Lenovo Touchpad Not Working

Download the Diagnostic

There are certain situations when missing entries in your registry and registry corruption causes this problem. Try running a registry scan to identify if there are any such issues.

  1. Click the button below to download and install the Diagnostic
  2. Perform a Registry scan and fix any problems detected.
  3. Restart your computer.

Estimated Download Time: 10 Seconds

Rollback Driver Update

Ever since the release of Windows 10 operating system, there’s a lot of buzz among the techies on the Internet about the forced Windows Updates.

The Windows 10 operating system forcefully downloads and installs Windows Updates including device driver updates.

Though the forced Windows Update has its own merits as it keeps your computer running at an optimum performance with the latest security patches, you may sometimes run into a problem.

Critics allege and rightly so, the forced update increases the likelihood of computer malfunctioning in case a third-party driver manufacturer releases buggy or incompatible updates, or your computer abruptly shuts down because of a power failure during this process.

Fortunately, there is a way to determine if the latest driver update has caused the problem of Lenovo touchpad not working.

Windows contains a handy tool, called Device Manager, that tracks a record of all devices installed on your machine and allows you to rollback a faulty driver update to its original state.

Method # 1: Rollback Only A Driver

For Windows 10:

1.Type Device Manager in the Search Box and open it.

Opening Device Manager

2. Expand the topmost node and look for an entry called Mice and other pointing devices.

Locate Your Pointing Device

3. Once you expand it, you’ll be able to see your touchpad device. For instance, Synaptics Pointing Device.

4. Right-click your touchpad device and select Properties.

5. Click on the Driver tab and then Roll Back Driver button.

Rollback Driver

6. Once you‘re done, restart the machine.

For Windows 8.1/ 8/ 7/ Vista/ XP:

1.Press Windows Key + R, and type devmgmt.msc

2. Click OK.

3. Open the topmost node and then check for the Synaptics Pointing Device under the Mice and other pointing devices category.

4. Right-click on the Synpatics Pointing Device and choose Properties.

5. Click the Driver tab and then Roll Back Driver to start the process of restoring your driver to an earlier version.

Method # 2: Rollback An Entire Windows Update

For Windows 10:

1.Click Start, select Settings.

Settings Icon

2. Click the Update & Security icon.

Update & Security

3. Click the View update history link label in the subsequent screen, and then click on Uninstall Updates.

View Update History

4. In the Installed Updates window, you’ll want to uninstall recent updates. To remove an update, right-click it and select Uninstall.

View Installed Updates

For Windows 8.1/ 8:

1.Open the Start Screen.

2. Type Windows Update in the Search.

3. Click on the Settings icon.

4. Open View Installed Updates from the Search Results.

5. Right-click a recent update you want to remove, select Uninstall.

6. Follow the on-screen instructions and then reboot your machine after successful completion.

For Windows 7:

1.Click on the Start button, select Control Panel.

2. If you‘re in the Category View, click on Uninstall a Program under the Programs category.

3. Look for View Installed Updates label on the left panel of your screen.

4. Select a recently installed update and click the Uninstall button on the toolbar.

5. Click Yes when you’re prompted to confirm.

6. Wait for a while and click Restart Now to reboot.

For Windows Vista:

1.Click Start, type Programs in the Search.

2. Open Programs and Features from the Search Results.

3. Click the View installed updates link label.

4. Select an update and click Uninstall.

For Windows XP:

1.Click on the Start button, select Control Panel.

2. Click Add or Remove Programs icon.

3. Check-up Show Updates.

4. One by one uninstall all recently installed updates. To uninstall an update, select it and click on the Remove button.

Make Sure Your Touchpad Is Not Disabled

Your touchpad won’t work if it is disabled in either Windows settings or the BIOS Setup.

Enable Touchpad Using A Hotkey

Lenovo Ideapad and other series contain a hotkey that works just like a toggle switch to quickly enable or disable the touchpad functionality.

Check for the Touchpad symbol on the F8 key and if you could find it, press the Fn and F8 keys simultaneously.

The Lenovo official website contains more in-depth information.

Enable Touchpad From BIOS Setup

BIOS is a firmware that contains a set of instructions as well as boot sequence information that helps load your operating system.

When you start your computer, the BIOS conducts several tests to check for faults with your processor, RAM and other peripheral devices externally connected to your computer.

1.Turn your Lenovo laptop off.

2. Use the Novo button (resembling an upside down U) located just near the Power button on the left.

If you’re unable to locate it, check the Lenovo Support documentation.

3. Use the keyboard arrow keys to navigate to the Advanced tab.

4. Set the Internal Pointing Device to Enabled.

5. Go to the Exit tab and select Save changes and exit.

Use Windows Troubleshooter

A computer is a complex machine.

There‘s a lot of stuff that can go wrong, and non-tech savvy users may find it difficult to address the underlying problem.

Fortunately, Windows contains an in-house functionality to diagnose most commonly experienced issues.

Windows Troubleshooter covers various issues ranging from problems with the Internet connectivity, software applications, updates and even hardware devices.

For Windows 10:

1.Type Control Panel in the Search Box and open it from the results.

Control Panel

2. Head to the System and Security category.

System and Security

3. Click on Troubleshoot common computer problems under the Security and Maintenance sub-category.

Troubleshoot Common Computer Problems

4. Going ahead, look for the Keyboard troubleshooter.

5. Click Run the troubleshooter.


6. The Troubleshooter will attempt to detect and repair your computer to fix the issue of Lenovo touchpad not working.

For Windows 8.1/ 8:

1.Double-click the Computer icon on your Desktop.

2. In the Computer window, look for the Open Control Panel option on the Ribbon interface.

3. On the upper right corner of the Search box in the Control Panel window, type Troubleshooting

4. Open Troubleshooting from the Search Results.

5. Click Configure a device under Hardware and Sound.

6. Click Next, and follow the on-screen instructions.

For Windows 7:

1.Click the Start button, select Control Panel.

2. Type Troubleshooter in the Search Box on the top right corner.

3. Open Troubleshooting.

4. Click Configure a device under Hardware and Sound.

5. Click Next in the Hardware and Devices Troubleshooter dialog box.

For Windows Vista/ XP:

(Troubleshooting tool isn’t included with these Windows versions)

Restore Default Touchpad Settings

If your Lenovo touchpad has stopped working after you inadvertently messed up Windows settings, you can restore the touchpad configurations to system defaults.

For Windows 10:

1.Press the Windows Key + X simultaneously.

2. Select Settings.


3. Click on the Devices icon, followed by Touchpad tab.

4. Look for Additional settings.

Touchpad Settings Page

5. You‘re almost there. If the touchpad is disabled, you might want to select your touchpad and click Enable.

Touchpad Device Settings

6. Click Settings.

7. Click Restore All Defaults button in the One Finger, Multi-Finger and Advanced tabs, respectively.

Synaptics Control Panel

8. Click OK twice.

For Windows 8.1/ 8:

1.Press Windows Key + X, select Control Panel.

2. Click on Hardware and Sound.

3. Click the Mouse link label under Devices and Printers category.

4. In the resulting dialog, click on Device Settings tab.

5. If the touchpad is already disabled, select and enable it.

6. Click on Settings and then set defaults in each tab.

7. Click OK | OK.

For Windows 7/ Vista:

1.Click the Start button, and type Mouse.

2. In the resulting Search Results, open Change mouse settings.

3. Click Device Settings and check whether your touchpad is disabled.

4. Next, click on Settings, and set system defaults.

5. Save your settings and exit.

For Windows XP:

1.Click the Start button, select Control Panel.

2. Click on Printers and Other Hardware category, followed by Mouse.

3. In the Mouse Properties dialog, click on Device Settings.

4. Make sure the touchpad is enabled and restore all default settings.

5. Apply the changes and quit.

Install Generic Windows Driver

When you install Windows operating system, it copies a set of generic drivers to your hard disk.

These generic drivers are especially helpful when you do not find a compatible driver and your device stops working altogether.

And most importantly, you don’t have to download drivers independently each time you connect a new USB flash drive or an external hard drive.

If your Windows does not recognize touchpad, you may have luck installing generic drivers.

For Windows 10/ 8.1/ 8/ 7/ Vista/ XP:

1.Open the Device Manager again.

2. Expand the top node, followed by Mice and other pointing devices.

3. Right-click your Touchpad device, select Update driver software.

Update Synpatics Driver

4. Use the second option: Browse my computer for driver software.

Browse My Computer For Driver Software

5. In the subsequent page, select Let me pick from a list of device drivers on my computer

6. When you’re asked to select a driver version, choose the latest available version of the Synaptics driver.

Update Drivers Wizard

7. Click Next.

8. After successful completion, restart your machine.

Note: If the issue continues to occur, try the first option Search automatically for updated driver softwarein the Step # 4 above.

Set Default Power Management Settings

Some users reported mis-configured power settings caused their touchpad to stop functioning.

If you’re running into a similar issue, here’s how you can fix it:

1.Open the Device Manager.

2. Expand the Mice and other pointing devices.

3. Right-click your Touchpad, select Properties.

Synaptics Pointing Device Properties

4. Click the Power Management tab.

5. Un-check the box labeled Allow the computer to turn off this device to save power.

6. Click OK, exit Device Manager and restart your computer.

Disconnect Other External Devices

A faulty hardware may cause conflicts with your tochpad device.

When you start your laptop, it passes through a quick Power-On-Self-Test before Windows starts booting. Typically, it is considered normal when your laptop beeps a single time or twice.

However, if your laptop does not beep or if it beeps randomly at irregular intervals, it may indicate a problem with one or more hardware devices.

Restart your laptop and check if it beeps normally.

Safely remove and disconnect every external device connected to your computer externally.


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