Internet Explorer Cannot Display the Webpage


The pre-build and integrated browser in Windows 10 and earlier versions sometimes fail to load websites with an error “Internet Explorer cannot display the webpage.” This type of error indicates you’re not connected to the Internet, there are problems with your system configurations that prevent establishing a connection to the Internet, or a temporary issue with the website you’re trying to load. We will discuss all these possibilities one by one in details.

Download the Diagnostic

There are certain situations when missing entries in your registry and registry corruption causes this problem. Try running a registry scan to identify if there are any such issues.

  1. Click the button below to download and install the Diagnostic
  2. Perform a Registry scan and fix any problems detected.
  3. Restart your computer.

Estimated Download Time: 10 Seconds

Check the URL

Verify that the URL you’re entered in the Address Bar is correct. Check for missing characters, spelling errors and the URL type (http or https).

Try Loading a Different Website

Check to see if you could load other websites such as Microsoft Edge, Opera, Google Chrome and Mozilla Firefox. If other websites fail to load it, it could be an indication of a network issue or problem with your operating system configurations.

Check for Server Down Issue

The website you’re trying to load could be temporarily unavailable due to a variety of reasons including an overloaded server or scheduled maintenance. If the problem still persists, perform a website availability test online or check for complaints from other users. Try loading the website at a later time.

Use a Different Browser

Does the website load correctly in other browsers? If yes, a technical glitch in your browser could have triggered this issue. Use the Settings page to change your default browser.

  1. Press Windows Key.
  2. Select Settings.
  3. Click the System icon.
  4. Click Default Apps tab.
  5. Scroll down until you see the Web Browser.
  6. Change your browser, and then close down the window.

Clear Cache & Temporary Files

Caching is a process of temporarily storing of information such as larger images, HTML pages in order to quickly load them at a later time. These temporary files can get corrupted when your browser unexpectedly closes. You may get Internet Explorer cannot display the webpage error when the cache contents cannot be retrieved.

  1. Open the Internet Explorer.
  2. Press Alt key to show the hidden menu bar.
  3. Click Tools, and then Delete browsing history.
  4. In the new box that opens, check-up all the boxes and then click Delete.

Reset Internet Explorer Settings

Some browser settings might have been changed. Restore the default IE settings to recover it from an unstable state.

  1. Press Windows Key + X, select Run.
  2. Type inetcpl.cpl and hit ENTER.
  3. Click the Advanced tab > Reset.
  4. Confirm the action when you’re prompted to do so.

Disable Automatic Detection of Proxy Settings

As default, Internet Explorer is set to automatically retrieve and set up the proxy settings. Incorrect proxy settings might have caused this problem.

  1. Open up the Internet Options dialog box again. (Refer Steps # 1-2 under Reset Internet Explorer Settings section)
  2. Click the Connections tab.
  3. Click on LAN Settings.
  4. Uncheck the box Automatically detect settings, and then click OK | OK.

Perform Network Diagnostic

The pre-build Network Diagnostic tool in Windows identifies the exact nature of problem, formulates a troubleshooting plan to fix it, and then verify that the problem has been resolved.

  1. In the Search box on your Taskbar, type Network Troubleshooter.
  2. Open the Network Troubleshooter from the Search Results.
  3. Click Identify and repair network problems.
  4. Follow the on-screen instructions.

Restart your Modem

Turn off your modem/ router, wait for 10-15 seconds, and turn it on again. This can fix your network issue.

Flush the DNS Cache

Your operating system caches the domain name server/ system contents. A website may fail to load due to corruption of the DNS Cache. Flushing the DNS cache contents might help.

  1. Press Windows Key + X.
  2. Select Command Prompt (Admin).
  3. Execute the following one by one:
    • netsh winsock reset
    • netsh int ip reset
    • ipconfig /release
    • ipconfig /renew
    • ipconfig /flushdns

Update Network Driver

A Network Driver determines how a computer communicates with the Network Adapter. Your network driver could be obsolete. Try updating it using Device Manager – a tool that helps you manage installed devices.

  1. Type Device Manager in the Search Box on your Taskbar, and open it from the Search Results.
  2. Expand the top node > Network Adapters.
  3. Right-click your active Network Adapter, select Update driver software.
  4. In the new wizard that appears, click Search automatically for updated driver software.
  5. After finishing up, close the wizard & Device Manager program, and restart the machine.

Roll back Network Driver

Your computer may have silently updated your Network Adapter driver. An incompatible or buggy version of the network adapter driver might cause Internet Explorer Cannot Display the Webpage error.

  1. Open the Device Manager again.
  2. Expand the top node.
  3. Expand the Network Adapters.
  4. Right-click the network adapter you use, select Properties to display detailed information about the device and driver software.
  5. Click the Driver tab, and then Roll back driver button.
  6. Confirm the action, if you’re prompted to do so.

Temporarily Disable Windows Firewall

Windows Firewall, the default security system that limits exposure of your computer from network attacks, could rarely conflict with your browser. Temporarily disable it and check if the problem still persists. If it does, re-enable the Firewall again. Disabling Firewall can make your system vulnerable to hackers.

  1. Type Firewall in the Search.
  2. Open Check Firewall Status from the Search Results.
  3. Click Turn Windows Firewall on or off from the left-hand side panel on your screen.
  4. In the subsequent page, disable the Firewall protection for both the Private and Public connections.
  5. Save the changes, exit.

Perform Network Reset

A Network Reset restores all default, factory configurations for your network.

  1. Open the Settings page. To do so, click Start, select Settings.
  2. Click Network and Internet | Status.
  3. Click on Network Reset.
  4. Choose Reset Now > Yes.


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