How To Stop Office 365 From Getting Stuck?


Being an important and essential component of the Windows family, Microsoft Office has been actively linked with the company since a long time. The newest addition to the Windows family is Office 365, which is a software that enables users to connect their data to more than one device simultaneously. As a result, users can multitask their work and be more productive and manage time more efficiently. This article illustrates solutions that help users fix freezing problems related to Office 365.

Methods to Fix Issue

Method 1: Make Use Of The Native Repair Tool

There is a repair tool that is included with Office 365 which many users are not aware of. This nifty tool enables users to troubleshoot Office 365 without having to install any additional software. The key to using this method is to have the required files because these are utilized when the repair process is taking place. These records are stored on the hard drive and are used to fix any issues in Office 365.

Follow these methods to fix Office 365:

1. Click the Start button.

2. Search for Programs and Features, open it.

3. In the Programs and Features window, search for Office 365 in the search box located on the upper-right corner.

4. Once it has been found, click to highlight Office 365.


5. Locate the Change button, which is situated in the same row as Organize. After doing so, click to open its window.

6. In the next window, select either Quick Repair or Online Repair.


7. Select the appropriate option

8. Restart the system for the changes to take effect.

Second Method: Delete/Disable/Upgrade ABBYY FineReader Installed in The System

One software which is known to have various compatibility problems with Office 365 is ABBYY FineReader is an OCR (Optical Character Reader) software.  To fix these issues, follow this method to either delete it completely or disable it. Another option available to you is to update the software to ascertain if the compatibility issues are resolved or not.

Method On How To Disable ABBYY FineReader

1. Open up the start menu.

2. Search for Run. Once it’s found, click it.

3. Type the following command and execute it by pressing Enter:

  • winword /safe


4. Locate File from the right-hand side panel, click to expand it.

5. Go all the way down to the end of the menu and locate Options.

6. When the Options window opens up, find Add-ins from the left-hand side menu, and click to open it.

7. Find ABBYY FineReader 12, then click to select it.

8. Move the cursor all the way to the end of the window and locate Manage. Select COM Add-ins from the list. Next, click the Go button.


9. Click Go


10. De-select ABBYY FineReader 12 and finally click OK to save the changes.

11. Click OK to confirm.

Method on How To Fix or Uninstall ABBYY FineReader

1. Click Start.

2. Search for ABBYY FineReader 12. Right-click it and select Uninstall.


3. Locate ABBYY FineReader 12 from the list of the programs installed on the computer. You may use the search box located in the top-right corner of the window. (Type its name and press Enter to initiate the search).

4. Once it’s found, right-click on it: ->

5. To uninstall, select Uninstall.


6. To repair, select Repair.

7. Select the appropriate option

Third Method: Upgrade Your Office 365

Many users are aware of the fact that it always comes in handy to keep all your software updated. It helps protect the user’s device and data from any bugs, as software developers are always fine-tuning their software against new bugs and issues. Similarly, it is always helpful to keep your Office 365 updated and to keep checking for any available software updates regularly. Typically, these updates take place automatically whenever they become available, but often users have these automatic updates switched off to save battery. Other times, these automatic updates do not work due to a multitude of technical reasons. If this is the case, then make use of the following instructions to ensure that you are running the latest Office 365:

1. Click and open the start menu.

2. Type in the command Run. Once it’s found, click to open it.

3. Enter the following command and start it by pressing Enter: winword /safe

4. Make sure you are operating in Safe Mode.

  • Safe Mode confirmation


5. Find the required File from the right-hand side panel, and then select to expand it.

6. Scroll all the way to the end of the menu and click on Locate

7. Choose the option of Update Options | Update Now. If you see Disable Option in the next choice, then this shows that the latest update has already been downloaded and installed on your computer. If the option for Disable Option does not appear, select it manually to allow for updates to take place automatically.


8. Start Office 365 again.


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