How to Fix VLC Media Player when it Crashes


VideoLAN is a cross-platform multimedia player that supports streaming of media, CD/ DVD music content. This media player with an ability to play most popular file types may crash during playback.

Download Diagnostic

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1. Download and install the Diagnostic

2. Run full scan

3. Perform system clean-up & repair

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Reset the Preferences

If the VLC Media Player isn’t working, restore the application settings. You may need to reset the program settings.

  1. Open the VLC Media Player.
  2. Press the Ctrl + P keys simultaneously.
  3. It opens up the Preferences dialog box.
  4. Click Reset Preferences button.
  5. You have now a confirmation prompt on your screen. Click OK to confirm.

Get Rid of Corrupt Files

Roaming data is a folder designation with data more complex in nature. The player crashes when the VLC settings are corrupt.

  1. Exit VLC Media Player
  2. Click the File Explorer icon on your Taskbar.
  3. Click the View tab.
  4. Check-up Hidden items.
  5. Open the following directory:
    • C:\Users\UserName|AppData\Roaming\VLC
  6. Right-click the file named vlcrc and select Rename.
  7. Specify a new name: vlcrc_old

Troubleshoot Compatibility

Your application doesn’t function correctly due to file compatibility issues. You might want to locate the executable file, run it in the compatibility mode.

  1. Open the File Explorer.
  2. Browse the following directory:
    • C:\Program Files (x86)\VideoLAN\VLC\
  3. Right-click vlc.exe file, select Properties.
  4. Click the Compatibility tab.
  5. Check-up the box named Run this program in compatibility mode for.
  6. Select a previous Windows version.
  7. Click OK.

Disable Preloading of MKV Files

Codecs enable compression and decompression of music files. These codecs which serve as the oxygen for streaming media content may experience a problem and crash the complete player.

  1. Open VLC.
  2. Click the Tools menu.
  3. Select Preferences.
  4. Select All option in the Show settings on the bottom left corner of your screen.
  5. Expand the Input/ Codecs node in the left panel.
  6. Expand Demuxers node.
  7. Select Matroska.
  8. Uncheck the box named Preload MKV files in the same directory.
  9. Click Save.