How to Fix Mortal Kombat X Crashes


While some people reported Mortal Kombat X crashes just after the launch, others encountered the problem during load-screen, single play fight and even while entering the combat.

First and foremost, make sure that your computer has minimum hardware to run this game. In addition to it, make sure that the Options.ini file contents are not corrupted.

If you’re a resident of Japan or Germany, your problem may have to do with Steam configurations.

Consider turning off Intel TurboBoosting feature for some time until your problem is fixed.

Download the Diagnostic

There are certain situations when missing entries in your registry and registry corruption causes this problem. Try running a registry scan to identify if there are any such issues.

  1. Click the button below to download and install the Diagnostic
  2. Perform a Registry scan and fix any problems detected.
  3. Restart your computer.

Estimated Download Time: 10 Seconds

Verify Minimum System Requirements

Go through the list given below. Connect required hardware and install essential software.

  • Operating System: Microsoft Windows 10 (64 bit), Windows 8.1/ 8/ 7/ Vista
  • Processor: Intel Core i5/ AMD Phenom II
  • Memory: 3 GB
  • Video Card: NVIDIA GeForce/ AMD Radeon HD
  • Free disk space: 36 GB
  • Software: Microsoft DirectX 11

Modify Game Settings To Resolve Mortal Kombat X Crashes

Here’s how to open application data files and make required changes to game settings:


For Windows 10/ 8.1/ 8/ 7/ Vista:

  1. Press Windows Key + R keys simultaneously.
  2. Type following path:
  • AppData
  1. Click OK.
  2. Open following path:
  • ..\Roaming\MK10\
  1. Right-click Options.ini file, select Open with | Notepad.
  2. Click Edit | Find.
  3. Type “CapFPS” in “Find what” textbox.
  4. Set CapFPS as False which is found under [Development] root.
  5. Press Ctrl + S. Exit the file.

Unlock the Game in Japan & Germany

Are you a resident of Japan or Germany? If so, you may have to follow a little trick in Steam Library.

For Windows 10/ 8.1/ 8/ 7/ Vista:

  1. Double click Steam desktop icon.
  2. Open up your Games Library.
  3. Right-click Mortal Kombat X, select Properties from context menu.
  4. Click DLC tab.
  5. Now that you’ve list of all DLCs- including installed and pending.
  6. Check-up the “Install” checkbox ahead of all DLCs that are currently not installed on your system. Example: Install Pack 1, …, 20
  7. Start the installation of those packs.

Disable Intel Turbo Boosting Feature

Fire up Power Options dialog and turn off an unsupported feature called “Turbo Boosting.”


For Windows 10/ 8.1/ 8:

  1. Press Windows Key + X, select Control Panel.
  2. Click Hardware and Sound | Power Options.
  3. Click “Change plan settings” ahead of your current plan.
  4. Now scroll down the subsequent page.
  5. Expand Processor Power Management node.
  6. Set the following:
  • On battery: 95%
  • Plugged in: 95%
  1. Click OK.

For Windows 7:

  1. Click Start, choose Control Panel from Start Menu.
  2. Click System and Security | Power Options.
  3. Refer Steps # 3-7 under Windows 8.1/ 8 user’s section.

For Windows Vista:

  1. Click Start, select Control Panel.
  2. Click System and Maintenance | Power Options.
  3. Refer Steps # 3-7 under Windows 8.1/ 8 user’s section.

Set Supported Screen Resolution

Make sure you set a compatible screen resolution before launching the game.

For Windows 10:

1. Type “Screen Resolution” in the Search Box located on your Taskbar.


2. Open “Change the Screen Resolution” from Search Results.


3. Select a supported display resolution from the “Resolution” drop-down box, and then click Apply.

For Windows 8.1/ 8:

1. Right-click Desktop, choose Screen Resolution.

2. In the new window that opens, select a supported resolution under “Resolution” drop-down box.


3. Click OK.

For Windows 7/ Vista:

  1. Click Start | Control Panel.
  2. Click Adjust screen resolution (Appearance and Personalization).
  3. Set a supported resolution, click Apply.

If your Steam client crashes while playing Mortal Kombat X, you may want to refer this article Steam.exe has stopped working.


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