How to Fix iTunes Crashes?


iTunes provides a way to listen, buy and manage a large media connection. The media organizer and management software which supports both audio and video files may occasionally crash. We have pointed out some useful strategies to help diagnose this problem.

Download the Diagnostic

There are certain situations when missing entries in your registry and registry corruption causes this problem. Try running a registry scan to identify if there are any such issues.

  1. Click the button below to download and install the Diagnostic
  2. Perform a Registry scan and fix any problems detected.
  3. Restart your computer.

Estimated Download Time: 10 Seconds

Add Required System Variable Path

System variables are combinations used to create an environment for application runtime. They create an inherited environment to run an application. iTunes may crash when entries relating to Apple software do not exist.

  1. Right-click This PC icon on Desktop.
  2. Select Properties.
  3. Click the Advanced system settings
  4. Click Advanced.
  5. Click Environment Variables.
  6. Select Path under the System Variables
  7. Click Edit.
  8. Click New.
  9. Type the following value:
    • C:\Program Files (x86)\Common Files\Apple\Apple Application Support
  10. Click OK | OK | OK.

Remove Read-Only Attribute

Read-only attribute implies that a file can be opened and accessed by any program or process but it shouldn’t be modified. In short, a read-only file is write protected. iTunes crashes whenever it fails to amend its media files.

  1. Exit iTunes. Quit the system tray icon.
  2. Double click Users folder on Desktop.
  3. Open the following folder:
    • ..\Music\iTunes\iTunes Media
  4. Right-click the iTunes Media subfolder, select Properties.
  5. Uncheck the box labeled Read-only.
  6. Click Apply, and then OK.

Start iTunes in Safe Mode

The safe mode feature disables all plug-ins and additional visualizers for troubleshooting purpose.

  1. Click the Start
  2. Open iTunes | iTunes.
  3. Press and hold the Ctrl + Shift key while iTunes is opening.

Rename the Apple Folder

Apple stores its configurations in a separate folder. iTunes loads these settings during program runtime. It crashes whenever original files are corrupt.

  1. Exit iTunes
  2. Click File Explorer.
  3. Open the following folder:
    • C:\Program Files (x86)\Common Files\
  4. Right-click the Apple subfolder and select Rename.
  5. Specify a new name: Apple_OLD

Reinstall iTunes and other Apple Programs

The iTunes installation may be corrupt. You might want to reinstall the program.

  1. Press Windows Key + X.
  2. Select Programs and Features.
  3. Reinstall the following programs in given sequence: (Right click > Uninstall)
    • Apple Application Support
    • Apple Mobile Device Support
    • Apple Software Update
    • Bonjour
  4. Restart your computer.
  5. Visit the iTunes download page and install it on your computer.


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