How to Fix eClinicalWorks Error?


You most likely receive an error while navigating through eClinicalWorks user interface. It indicates misconfiguration with program settings, files, and vital components.

Download Diagnostic

You’re just 3 steps away from fixing this problem…

1. Download and install the Diagnostic

2. Run full scan

3. Perform system clean-up & repair

Estimated download time: 10 Seconds


Register All DLL/ OCX Files

The program DLL, OCX files are registered in the system registry. Incorrect references to those files cause eClinicalWorks error. We will run command to automatically search for and register DLL, OCX files in the installation directory.


For Windows 10:

1. Press Windows Key + X; choose “Command Prompt (Admin)”.

2. Execute following commands:

  • CD C:\Windows\System32
  • For %h in (*.ocx *.dll) do regsvr32 /s %h
  • CD C:\Program Files\eClinicalWorks
  • For %h in (*.ocx *.dll) do regsvr32 /s %h

3. Restart your system.

Note: Replace C:\Program Files\eClinicalWorks with original installation directory. Example: C:\Program Files (x86)\eClinicalWorks, or any other custom directory you selected at the time of installation.

For Windows 8.1/ 8:

1. Press Windows Key + C to fire up Charms Bar on right side of the screen.

2. Click Search icon.

3. In the Search Panel that opens, type “Command Prompt.”

4. Select “Everywhere” option in case of Windows 8.1. Click Apps icon in case of Windows 8.

5. Right-click Command Prompt icon displayed in Search Results screen.

6. Click Run as Administrator icon at the bottom of the screen.

7. You have now Command prompt window on your screen.

8. Refer Steps # 2-3 under Windows 10 section.

For Windows 7/ Vista:

1. Click Start button; type “CMD” in the Search box.

2. Right-click when result appears and select Run as administrator.

3. Refer Steps # 7-9 from Windows 8.1/ 8 user’s section.

Delete Temp Files

eClinicalWorks uses temporary locations to save data. Due to unexpected shutdowns or other reasons, this data may corrupt.


For Windows 10/ 8.1/ 8/ 7/ Vista:

  1. Press Windows Key + R.
  2. Type “AppData,” click OK.
  3. Locate the following folder:
  • ..\Local\Temp
  1. Delete all files and subfolders.