Sage, an accounting and payroll software for businesses and multinational organizations occasionally crashes. If you’re encountering this problem, follow the steps given in this article.
Change Data Compression Settings
Go to the Sage settings and reindex your files. Compress all files except those listed below.
- Open the Sage.
- Click the File menu.
- Select Maintenance | Reindex.
- In the new dialog that opens, check-up the corresponding boxes to reindex the company, customer and supplier delivery addresses.
- Click the OK button.
- A confirmation prompt is now shown on your screen. Click Yes.
- Click Compress Now.
- Check-up all boxes except the following:
- Bank Accounts
- Audit Trail
- Nominal Ledger
- Purchase Ledger
- Sales Ledger
- Click the Compress button.
- Click OK and then exit the window.
Add as DEP Exception
Data Execution Prevention is the most criticized feature for its conflicts with installed apps although it is improved time-to-time.
- Right-click This PC icon.
- Select Properties.
- Click Advanced system settings.
- Click Advanced.
- Click Settings (Performance).
- Click Data Execution Prevention.
- Select Turn on DEP for all programs and services except those I select.
- Click Add.
- Locate the following file:
- C:\Program Files (x86)\Sage\Accounts\Sage.exe
- Click OK | OK.
Disable Conflicting Service
Conflicting services can cause the problem of Sage crashes. You might want to disable a known incompatible service and reboot.
- Type Services.msc in the Search Box on your Taskbar.
- Open the Services tool from the Search Results.
- It opens up a new window. Scroll down the list.
- Right-click the Tablet PC Input Service.
- Select Properties.
- Select the Startup type: Disabled.
- Click Apply, and then OK.
- Restart your computer.
Delete Corrupt Positions
Change the Registry parameters and delete the corrupted entries.
- Type RegEdit in the Search Box on your Taskbar.
- Open the RegEdit from the Search Results.
- Locate the following subkey:
- HKEY_CURRENT_USER | SOFTWARE | Peachtree | Version | <Release #>
- Right-click the Positions subkey, select Delete.
- Click Yes in the confirmation prompt.
- Exit the window, restart your computer.
Disable the UAC
UAC stands for User Account Control, a security feature. Temporarily disable it and re-run the application again.
- Type User account control in the Search Box.
- Open the Change User Account Control Settings from the Search Results.
- Move the slider to the bottom.
- Click OK.