DVD Playback Issues on Win10


Regretting your fancy Windows 10 upgrade after realizing the playback issue? In the modern age, due to a variety of file types, you might want to find compatible codec. There may be, however, other causes discussed in this article.

Download the Diagnostic

There are certain situations when missing entries in your registry and registry corruption causes this problem. Try running a registry scan to identify if there are any such issues.

  1. Click the button below to download and install the Diagnostic
  2. Perform a Registry scan and fix any problems detected.
  3. Restart your computer.

Estimated Download Time: 10 Seconds

Use Troubleshooting Feature

Begin the troubleshooting wizard to fix DVD playback issues that arise due to compatibility issues and misconfigured settings. Here’s how:

1. Type Troubleshooting in the Search Box on Taskbar.

2. Open Troubleshooting from the Search Results.


3. Click Hardware and Sound category, and then Windows Media Player DVD sub-category.


4. You’d be able to see a new troubleshooting wizard on your screen.


5. Click Advanced link.

6. Click Run as Administrator link.


7. The wizard will re-open with administrative privileges.

8. Click Next.

Erase History & Cache Contents

The cached contents are hidden by default. They will not be shown unless you unhide hidden folders. Windows Media Player cache and history, stored in the AppData directory, gets corrupted occasionally. Use the Options dialog to automatically delete them without needing to unhide and explore those folders.

1. Type WMP in the Search Box on Taskbar.

2. Open Windows Media Player from the Search Results.

3. Click Switch to Library icon on upper right if you’re in Now Playing Mode.


4. Press Alt key to show menu bar.

5. Click Tools, and then Options.


6. Click the Privacy tab.

7. Click Clear History button.


8. Click Clear Caches button.

9. Click OK.

10. Exit and re-open Windows Media Player.

Change Default Player for Music & Video Files

The media format you’re trying to play isn’t supported by your media player. Try changing the default media player for music/ video file you’re trying to play.

1. Click Start, and then Settings.


2. Click System.

3. Click Default Apps tab.


4. Set a different Music Player and Video Player.


Download Required Codec

The content you’re trying to play may need additional set of codec, a technology that encodes and decodes data stored in a particular format for faster transmission. A right type of Codec, a technical term used for large downloadable files, is required to play certain file formats on DVDs.

Choose Default Player for your File Type

Alternatively, locate and change default player for concerning file type.

1. Refer Steps # 1-3 under Change Default Music & Video Player section.

2. Click Change default apps by file type.


3. You’ll see a long list of different file types.

4. Set a different Default App for the data type you intend to play.

Change DVD AutoPlay Defaults

AutoPlay defines how your computer reacts to a newly inserted DVD or another type of media. When you insert a DVD containing music and movie content, your computer takes action specified in the AutoPlay Defaults. Select a different program to play your DVDs automatically, or restore system defaults.

1. Press Windows Key + X; choose Control Panel.

2. Click Hardware and Sound.


3. Now you have two choices under AutoPlay category:

  • If you’d like to play all media automatically upon a new DVD-ROM is inserted, click Play CDs or other media automatically link.
  • If you’d like to customize the settings manually, click the Change default settings for media or devices link under the AutoPlay category. You might want to specify a default action for all the following events in the DVDs category, viz. DVD Movie, Enhanced DVD Movie, Blank DVD and DVD-Audio

4. Click Save.

Reinstall DVD Firmware

A Firmware is etched into your DVD-ROM Drive, programmed into the read-only memory, to facilitate smooth functioning of the device through its inbuilt instructions and codes. Uninstall and reinstall faulty firmware of your DVD drive.

1. Type Device Manager in the Search Box on Taskbar.


2. Open it from the Search Results.

3. Expand the top node.

4. Expand DVD/ CD-ROM Drives.


5. Right- click your device, select Uninstall.

6. After successful removal, exit, and reboot.

7. Open up the Device Manager again. (Refer Steps # 1-3 above)

8. Right-cclick the top node, choose Scan for hardware changes.


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