An Error Occurred Creating a New Folder on the FTP Server


Windows pop up the below error while creating a new folder on the File Transfer Protocol (FTP) server.

An error occurred creating a new folder on the FTP Server.

Details: 550 Permission denied (restricted operation).

Download the Diagnostic

There are certain situations when missing entries in your registry and registry corruption causes this problem. Try running a registry scan to identify if there are any such issues.

  1. Click the button below to download and install the Diagnostic
  2. Perform a Registry scan and fix any problems detected.
  3. Restart your computer.

Estimated Download Time: 10 Seconds

Provide Full Control

You might want to assign basic read/ write permissions to the folder security settings.

1. Right-click your folder.

2. Select Properties.

3. Click the Security tab.

4. Check-up the Read and Write check boxes in the Network Service row.

Use Passive FTP Mode

One of the most commonly used ways of dealing with this problem is to use the passive FTP mode. Here’s how:

1. Type inetcpl.cpl in the Search Box on your Taskbar.

2. Open inetcpl.cpl from the Search Results.

3. It opens up the Internet Properties dialog box.

4. Click the Advanced tab.

5. Scroll down to the Browsing section.

6. Check-up the following boxes:

  • Enable FTP folder view (outside of Internet Explorer)
  • Use Passive FTP (for firewall and DSL modem compatibility)

7. Click Apply, and then OK.

Change FTP Client Connection Settings

Among different reasons, incorrect FTP settings are important factors. Change settings related to the protocol and ports.

1. Open the FTP Client Control Connection Properties dialog box.

2. Click the Filter Type tab.

3. Select the Custom option.

4. Set the following:

  • IP Protocol: TCP
  • Protocol Number: 6
  • Direction: Outbound
  • Local Port: Dynamic
  • Remote Port: Fixed Port
  • Remote Port Number: 21

5. Click Apply, and then OK.

Disable Firewall

Although turning Windows Firewall off can make your system vulnerable to attacks, it is still worth trying. If the problem gets fixed, Firewall is the main culprit.

1. Press Windows Key + X.

2. Select Control Panel.

3. Click System and Security | Windows Firewall.

4. Turn off the Windows Firewall, and then click OK.

Reinstall the TFTP Client

TFTP stands for Trivial File Transfer Protocol, which is a technology used to retrieve firmware configurations.

1. Type Windows Features in the Search Box on your Taskbar.

2. Open the Windows Features from the Search Results.

3. Uncheck the TFTP Client, click OK.

4. Reboot the computer after successful completion.

5. Re-open the Windows Features dialog.

6. Check-up the TFTP Client, click OK.


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