Synaptics Touchpad Driver Crashes

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Synaptics-Control-Panel

Synaptics, a pioneer in the touchpad technology, is known for its human interface solution. A variety of notebook manufacturers across the globe use Synaptics touchpads.

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Restore Default Settings

Set the factory defaults to get rid of the driver crashes.

1. Press Windows Key + X, select Control Panel.

2. Click Hardware and Sound icon.

3. Click Mouse under Devices and Printers category.

4. In the Mouse Properties dialog that opens, click the Device Settings tab.

Device-Settings

5. Click Settings.

Settings-Button

6. The newly open dialog has three main tabs.

7. Click the first tab One Finger.

8. Check-up the following boxes:

  • Enable buttons
  • Enable tapping
  • Enable drag & drop

9. Select the option Holding drag in the Drag & Drop category.

10. Click Multi-Finger tab.

11. Click the Two Fingers sub-tab.

12. Check-up the following boxes:

  • Enable vertical scrolling
  • Enable inertia
  • Enable horizontal scrolling
  • Reverse scrolling direction
  • Enable zooming

13. Click the Three Fingers sub-tab.

14. Check-up both Enable Gestures and Enable Tapping.

15. Click Four Fingers sub-tab.

16. Check-up Enable tapping.

17. Click OK | Apply | OK.

Disable & Re-enable the Device

There may be a temporary glitch preventing the device from working correctly. You might want to disable and re-enable it again.

1. Click Start, and then Settings.

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2. Click Devices icon.

3. Click the Mouse & Touchpad tab on the left.

Mouse-and-Touchpad

4. Click Additional mouse options.

Additional-Mouse-Options

5. Click the Hardware tab.

Hardware-Tab

6. Click Properties.

Properties-Button

7. Click the General tab, and then click on Change Settings.

General-Tab

8. Click the Driver tab.

9. Click Disable to temporarily disable the Synaptic Touchpad.

Disable-Button

10. Click Enable again using your mouse.

11. Click OK | OK.

OK

Reinstall Driver

The driver allows a smooth interaction between Windows and Synaptics pointing device. If you’ve got a problem with the device, you should think about reinstalling the driver.

1. Press Windows Key + X, select Device Manager.

2. Expand the top node.

3. Expand Mice and other pointing devices node.

4. Right-click the Synaptics Pointing Device entry, choose Uninstall.

Synaptics-Pointing-Device

5. Follow the uninstaller and then restart your computer.

6. After a successful reboot, open Device Manager again.

7. Right-click the top node, select Scan for hardware changes.

Update Driver

Drivers are critically significant components of your computer. It’s easy to update your pointing device driver using Device Manager, a tool that lists out all devices in an orderly manner.

1. Open the Device Manager again.

2. Expand top node, and then Mice and other pointing devices.

3. Right-click the Synaptics Pointing Device, select Update driver software.

4. Click Search automatically for updated driver software.

Search-automatically-for-updated-driver-software

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