Adobe Photoshop is an advanced images creation and graphics design program. Create professional photographs, stunning graphics, and better-looking 3D arts. If you happen to encounter a sudden crash while running this program, follow the guidelines in this article.
You’re just 3 steps away from fixing this problem… 1. Download and install the Diagnostic 2. Run full scan 3. Perform system clean-up & repair Estimated download time: 10 Seconds In most of the cases reported, this issue was caused due to outdated device drivers – software that facilitate communication between your operating system and hardware. Update the device drivers using the Free Wise Driver Care. Restart your computer after successful completion.
Update Device Drivers
You’re just 3 steps away from fixing this problem…
1. Download and install the Diagnostic
2. Run full scan
3. Perform system clean-up & repair
Estimated download time: 10 Seconds
In most of the cases reported, this issue was caused due to outdated device drivers – software that facilitate communication between your operating system and hardware. Update the device drivers using the Free Wise Driver Care. Restart your computer after successful completion.
A plugin is a type of component that adds specific functioning to an application. Plugins are helpful for various purposes. Things may go wrong when one or more plugins are not functioning properly. You might want to load Adobe Photoshop with all plugins disabled to sort out issues with incompatible or faulty plugins.
- Exit Adobe Photoshop.
- Re-open it again while holding up the Shift key of your keyboard.
- A new prompt appears on your screen: Skip loading optional and third-party plug-ins?
- Click Yes.
- Now Photoshop is loaded into the safe with no active plugins.
Has the problem fixed? If so, continue the following steps:
- Close the application.
- Double click This PC icon on your Desktop.
- Open the following location:
- C:\Program Files\Adobe\[Version]\
- Right-click the Plug-ins folder, select Rename.
- Specify a new name: Plug-ins_OLD
Restore Default Preferences
Application preferences are configurations stored by an app as part of settings related to improving user activities. You might want to revert the Photoshop preferences to system defaults.
- Click the Edit
- Select Preferences.
- It opens a new dialog with various tabs: General, Interface, File Handling, Performance, and so on.
- Restore all the defaults, and then click OK.
Use Purge Function
Purging will clean up the Windows Clipboard contents and lose the ability to undo any changes you’ve made to your photographs. By purging you free up the resources and delete corrupted application data.
- Click Edit.
- Select Purge | All.
Create a New User Account
A User Account is a profile with individual rights that keeps your information private and secure. Adobe Photoshop crashes may occur in the case of corrupted user profile information. You might want to create a new user profile and re-load Adobe Photoshop.
- Click the Start button.
- Click the Settings icon.
- Click Accounts icon.
- Click Family & other people.
- Under Other People category, click Add someone else to this PC.
- Specify a username, password, and password hint.
- Click Next.
Bonus Tip: Recovering Unsaved Work
We knew how it feels when you lose an unsaved work during an abrupt program crash. People tend to forget to save their work, and as such, crashes can be quite upsetting. Here are the steps to recover automatically backed images:
- Press Windows Key + R.
- Type AppData.
- Click the View tab on the Ribbon.
- Check-up Hidden items.
- Open the following directory:
- …\Roaming\AdobePhotoshop <Version>\AutoRecover\
- Recover your images.