If you’re regularly getting “Whoa! Google Chrome has crashed” message; there is likely a problem in your system. In this article we’ll discuss tips and tricks to fix Chrome crashes. Download a repair tool to save time and avoid manual steps.
- Collect Crash Information
- Diagnose Software Conflicts
- Disable Plug-Ins and Extensions
- Repair Chrome Registry Settings
- Delete User Profile Data
- Disable Download Manager Integration
- Disable Sandbox
- Activate Incognito Mode
- Clear Temporary Files and Cache
- Uninstall Ad-Filters
Collect Crash Information
Google Chrome comes with a Crash Reporting feature. It collects information about the crashes.
1. Type “chrome://crashes” (without quotes) in the Address Bar and press ENTER.
2. A new tab opens with complete information.
Diagnose Software Conflicts
There can be software conflicts. In other words, an installed software can conflict with the web browser and cause it to crash.
1. Type “chrome://conflicts” (without quotes) in the Address Bar.
2. Press ENTER.
3. A new tab opens with list of all modules. It indicates possible conflicting modules.
4. Click Start, select Control Panel.
5. Click Programs | Uninstall a Program.
6. Select the conflicting software, click Uninstall button.
7. Follow the removal wizard and restart your computer.
Usually Plug-Ins and Extensions are used synonymously. They refer to add-on items installed in the browser by third party programs. Malfunctioning Plug-Ins and Extensions may cause Google Chrome to crash. Disable all Plug-Ins and Extensions and check if the problem still persists.
1. Type “about:plugins” in the Address Bar and press ENTER.
2. A new tab opens with list of all Plug-Ins.
3. Disable all the Plug-Ins displayed.
4. Click Wrench icon, select Tools | Extensions.
5. Disable all the extensions from the Extensions page.
Repair Chrome Registry Settings
Google Chrome settings are stored in the form of Registry Entries. Due to corrupt Registry database, Chrome faces problems in retrieving its settings. Scan all the Registry hives and fix all errors and corrupt entries.
1. Download Intel SOFTWARE Partner Reginout System Utilities.
2. Install and run the program.
3. Start full Registry scan. Fix all errors immediately.
4. A system reboot is required for the changes to take effect.
Delete User Profile Data
User Profile Data is located in the AppData folder. It contains browser settings, user preferences. Google Chrome crashes due to corrupt user data. It faces problems retrieving information from the files.
1. Double click My Computer desktop icon.
2. Open this directory: C:\Users\[USER_NAME]\AppData\Local\Google\Chrome\User Data\Default
3. Delete all sub folders and files from the “Default” folder. They will be re-created later.
Disable Download Manager Integration
Download Manager programs are integrated with the browser. They catch file downloads. The problem arises when your Download Manager fails to perform requested operations. Disable or uninstall the Download Manager.
1. Open your Download Manager program.
2. Click the Downloads menu.
3. Select Options.
4. Click the General tab.
5. Under “Capture downloads from following browsers” heading, uncheck the box labelled “Google Chrome”.
6. Click Apply | OK.
Sandbox is a security feature in Google Chrome. There is a possibility of technical conflicts with Sandbox. Disable the feature and test Chrome. If you still experience the crashes, please re-enable the feature.
1. Right click Google Chrome desktop icon.
2. Select Properties.
3. Click the Shortcut tab.
4. At the end of the path specified in the Target textbox, add this command- ” –no-sandbox” (without quotes)
5. Click Apply | OK.
Activate Incognito Mode
Check if it works fine with the Incognito Mode. Click Wrench | New Incognito Window.
Clear Temporary Files and Cache
Temporary Internet Files and Cache are used to store copies of most frequently visited websites. This speeds-up the browsing speed.
However, corruption in the cache folder makes it difficult to retrieve data and it ultimately ends up with Chrome crash. Clear these locations to get rid of the problem.
1. Click Wrench.
2. Select Tools | Clear browsing data.
3. Select “The beginning of time” from the drop down box.
4. Check all the boxes except the last one.
5. Click “Clear browsing data” button.
You might be using some Ad-Filter programs. Ad-Filter programs can have conflict with Google Chrome. Uninstall your Ad-Filter program as shown below:
1. Click Start | Control Panel.
2. Click Programs | Uninstall a Program.
3. Select an Ad-Filter program, click Uninstall button.
4. Follow the wizard and restart your computer.